- 300 Delancy St Newark, NJ 07105, USA
- info@smrkautoship.com
- (201) 463-0304
Our rates are determined by various factors, including the vehicle size, transport distance, vehicle condition, time of the year, and market prices for the requested route. To get a more accurate estimate, please fill out a quote form on our homepage.
We recommend scheduling your move as early as possible to ensure your vehicle is transported within your preferred timeframe. Typically, we can assign a truck to pick up your vehicle within 1 to 5 days from the date it's available. For immediate pick-up, we work with you to schedule as close to your preferred date as possible.
To make a reservation, provide the exact pick-up and delivery addresses, names, and phone numbers of those involved, and the first available pick-up date. A deposit of 10-20% of the total tariff is required at the time of booking, with the remaining balance due on pick-up or delivery, payable in cash or certified funds to the driver.
No, our quote is all-inclusive, covering door-to-door service, full insurance, taxes, tolls, and up to 100 lbs of personal belongings free of charge.
Our auto transport cost considers route distance, vehicle size and condition, trailer type (open or enclosed), and season. For instance, shipping a vehicle to Florida in the fall may incur higher costs due to increased traffic.
During booking, you can pay the reservation fee with a credit card/debit card or certified funds. The remaining amount is paid to the carrier in cash or certified funds. Note that carriers do not accept credit/debit cards.
Pick-up time is mainly influenced by location. Vehicles in large metropolitan areas are usually picked up on the requested date, while rural areas might experience delays of 2 or more days.
Coast-to-coast shipping typically takes 7-10 days, north to south or vice versa takes 5-7 days, and usually drivers cover 500 miles per day.
We provide open trailer transport and enclosed transport services.
Door-to-door service means we pick up and deliver your vehicle at any accessible address for an 18-wheeler. If access is restricted, arrangements can be made to meet the driver nearby with a large parking lot.
No. SMRK Autoship ensures your vehicle is delivered on the same truck it was loaded onto, except in cases of truck breakdowns, where a replacement is promptly arranged.
Drivers typically load vehicles where they deem safe, considering federal laws and weight distribution. Specific spot requests are not guaranteed.
Open transport is the standard method, covering 90% of vehicles. It's more cost-effective, with $250,000 insurance. Enclosed transport, recommended for expensive cars, costs more but provides higher insurance coverage.
You can have up to 100 lbs of personal belongings free of charge, placed in the trunk or back compartment. Additional items are allowed at an extra cost, but they must be below window level, and the driver's seat must remain empty. Personal belongings are not insured.
The Department of Transportation prohibits transporting household items. Personal belongings left in the vehicle are shipped at the owner's risk.
Yes, we provide full bumper-to-bumper insurance, covering at least $100,000 for open trailer transport and $250,000 for enclosed trailer transport. This insurance includes various damages, but personal belongings inside the vehicle are not covered.
If you notice damage upon receipt, immediately note it on the bill of lading and report it to SMRK Autoship. Provide details for a swift resolution.
Submit bills of lading along with three estimates from an authorized repair shop. SMRK Autoship will facilitate arbitration with the carrier.
Yes, someone must be present to sign the bill of lading and observe the driver's vehicle inspection. Once the inspection is complete and the bill of lading is signed, you may leave.
You can authorize a family member, friend, or co-worker to be present. They should be informed about the inspection and sign the bill of lading confirming the vehicle's condition.
Provide keys to the driver; the title and insurance are not needed. Sign off on the bill of lading, confirming the vehicle's pickup, and it will be on its way.
For auction pickups, we require information about the company name and address, VIN, Lot, and Buyer's number before the pickup date.
SMRK Autoship will provide the driver's name and phone number once assigned. The driver will contact you 24 hours before pickup and one hour before pickup on the move day. Upon arrival, the driver will inspect your vehicle, and after signing the bill of lading, they will load and leave.
Yes, we can transport inoperable vehicles, but the exact condition must be noted when placing the order. An inoperable fee of approximately $200 will be added to the transport cost.
Contact SMRK Autoship directly for updates. We'll provide the driver's number, and you can call them for the latest information.
Contact SMRK Autoship as soon as possible to discuss changes to your reservation. Depending on the circumstances, rescheduling might incur additional fees.
Yes, you can cancel your reservation. Cancellations made before a driver is assigned incur a $50 fee. Once a driver is assigned, the cancellation fee is the greater of $100 or the deposit amount.
Yes, SMRK Autoship can transport motorcycles. You can choose between open and enclosed transport based on your preference and budget.
Standard pricing applies to vehicles up to 21 feet in length and 7 feet in width. Oversized vehicles, such as limousines or large trucks, may incur additional charges.
Yes, SMRK Autoship can transport non-operational vehicles. Ensure to inform us of the vehicle's condition when booking, and be aware of the additional fee for inoperable vehicles.
Address changes during transit can be challenging but may be possible. Contact SMRK Autoship immediately to discuss the situation and explore potential solutions.
Notify SMRK Autoship as soon as possible if your vehicle is not ready or accessible. Depending on the circumstances, additional fees may apply for rescheduling.
If your vehicle arrives with damage, document it on the bill of lading and contact SMRK Autoship immediately. Provide details and photographs for a prompt resolution.
SMRK Autoship primarily operates within the continental United States. For international shipments, consider contacting specialized international auto transport services.
Yes, SMRK Autoship offers discounts for shipping multiple vehicles. Contact us for a customized quote based on your specific needs.
Inclement weather or unexpected delays may affect transit times. SMRK Autoship monitors weather conditions and adjusts schedules accordingly to ensure the safety of your vehicle.
Yes, SMRK Autoship can transport vehicles with modifications. Provide details about the modifications when booking to ensure proper arrangements.
Feel free to communicate any specific concerns or special requests directly with SMRK Autoship. We strive to accommodate your needs to the best of our ability.
For any further assistance, questions, or information, you can contact SMRK Autoship through the provided customer service number or email. Our team is ready to assist you throughout the shipping process.
If you have specific pickup or delivery date requirements, SMRK Autoship provides expedited services at an additional cost. Contact us to discuss available options for guaranteed pickup.
SMRK Autoship provides a window of time for pickup and delivery, typically ranging from 2-4 hours. While specific times are not guaranteed, our team works to accommodate your preferences within the provided timeframe.
SMRK Autoship employs experienced carriers with a track record of safety. We also provide insurance coverage to protect your vehicle from unforeseen circumstances during transit.
SMRK Autoship offers comprehensive insurance coverage for vehicles during transit. This coverage includes protection against damage, theft, fire, and other unforeseen events. Ensure you review the insurance details for a clear understanding.
SMRK Autoship provides estimated pickup and delivery times, along with the name and phone number of the assigned driver. You can contact the driver directly for updates. In case the driver is unavailable, our customer service is ready to assist.
Yes, SMRK Autoship is fully licensed by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration. Our MC# is 1453210, and our DOT# is 3925334.
Being affiliated with SMRK Autoship means access to a vast network of professional carriers. We prioritize safe and timely pickups, transparent communication, and quick resolution in case of any issues.
SMRK Autoship provides a variety of drop-off and pickup locations. While door-to-door service is available at an additional cost, we aim to make the process convenient for you. Confirm the available locations during the booking process.
SMRK Autoship stands out for its commitment to customer satisfaction, a network of reliable carriers, and a seamless end-to-end experience. Our focus is on ensuring your vehicle reaches its destination safely and on time.
While SMRK Autoship typically requires an adult to be present for both pickup and delivery, you can designate a friend, colleague, neighbor, or relative to represent you if you are unable to be there. Ensure that the chosen representative is informed about the inspection process.
SMRK Autoship operates as an auto transport management company, serving customers from quote to delivery. We act as a single point of contact, ensuring a smooth experience and resolving any issues promptly.
